Edible Arrangements Reviews

Over the past 15 years, I've ALWAYS had a pleasant experience with Edible Arrangements! Professional and VERY dependable. I love EA

I got an arrangement for my 88year old mother and it came when it said, and
She said it was the most beautiful arrangement she has ever saw.
So many thanks country hills, Edible Arrangements.

WORST CUSTOMER SERVICE!!!
THE KIRKLAND LOCATION NEEDS A LESSON IS CUSTOMER SATISFACTION.
I paid $50 for a cookie bundle to be delivered. I did NOT receive a eta for delivery. I called the morning of FIVE MINUTES prior to the Kirkland location opening, left a message and requested a phone call back. I wanted to know what the estimated time of delivery was because the recipient was leaving the deliver location at 130pm .
I DID NOT see the disclaimer that states they don't start delivery until 1pm (even tho they open at 9?!) Maybe they should have that more visible on the website and the order form?? Nevertheless-
Had I received a phone call back and received clarification that delivery starts at 1pm, I would have offered to pick up my order and deliver to the recipient before she left as I had plenty of time to do so.
When I inquired later about this I was basically just told "too bad, that's the policy and deliver times"
When I inquired about a refund or partial refund the very monotoned individual on the phone wasted no time to deny it and talked OVER me to again repeat that the policy is the policy and that's just how it is.
NEVER EVER AGAIN WILL I UTILIZE EDIBLE ARRANGEMENTS!!! WASTE OF MONEY, TIME AND THEY CANT EVEN OFFER DECENT CUSTOMER SERVICE.
ALL THUMBS DOWN
0 STARS
WILL NOT BE RECOMMENDING

Thankyou London ON Hyde Park Location for assisting me in placing an edible order. I was thrilled to receive an email suggesting that my son in Ottawa received his delivery from London...so cool that your driver took a pic of my son receiving his delivery..as I have not seen my son since the summer. THANKYOU and THANKYOU..it made my day. I will certainly be ordering again.

this place outstanding! i got my fresh fruit salad right on time! also ever time i order from here customer service is off the charts!!! i would definitely order from here again

I ordered an arrangement fir my mom's birthday. The whole process was extremely easy. The arrangement was delivered and delicious.
5 stars for me

They have a great selection of fruit and are always on time with the orders. Never have an issue with my local store. Fruit is always fresh and the portion is always accurate

A group of us at work decided to pitch i and get an arrangement for another co-worker who was
Leaving. No complaints at all. It was more than we expected, fresh, delicious and delivered on time.

Although I never received my package on the date it was expected. At store #385 customer service was very good . They went over and beyond to help me .

EA is the best!

I just live receiving these beautiful arrangements! Not only do they look pleasing, they taste good too! Great product!

I have ordered twice on this site, deliveries came on time as promised. I have no complaints, I would use them again. I believe both my orders were for next day delivery.